Informations

General conditions of sale and delivery

At a cost of more than € 150, the National Shipping is free.

RiKamo delivers all over the world by courier or postal mail. Orders are processed by the date indicated in the product, from the place of purchase. Orders placed over the weekend will be processed on next Monday morning.

N.B. Important, when you order, enter a correct email address and Telephone Number; Therefore, if the courier does not find anyone at the time of delivery, will contact the customer via email to schedule a second free delivery, if you do not receive the email response sent NOT make a second delivery and the parcel after 10 days will return to sender and the burden of the stock will be billed to the recipient. The courier does not always contact the customer by phone it is important to enter when ordering an exact email address.

N.B. you can not change the address nor the order after making the purchase. The deliveries are delivered from Monday to Friday, from 9.00 to 18.00.

Cost and time estimates for delivery from date of shipment

For the Italian expeditions delivery times are 24/36 hours excluding holidays and weekends.

It is possible to buy in cash with a surplus of

from € 5.00 to €7 Italy (it depends on the weight of the goods. For municipalities disadvantaged applies an additional fee of € 10)
Europe | World- € 29.90 –

Change

The Web Shop RiKamo provides the ability to change the item purchased online, within 7 working days from the date of receipt and with expenses paid by the buyer, in the event that the products are in the same condition which we received them and provided with delivery note proving purchase.

You can do this by sending him to address:

RiKamo

Via Taranto -13 / L

75100 MATERA.

It is necessary to include all inside of a written communication package in which in detail describes the characteristics of the item you wish to receive a replacement, the motivation for which you are making the change, the address at which you want to receive the pack.

Returns

If you wish to return an item and claim a refund it is necessary to send it back within 12 days from the date of arrival, with shipping paid by the buyer, at the address:

Via Taranto -13 / L 75100 MATERA. Inside the package you must enter a written notice in which it declares its intention to proceed with the return along with the request for reimbursement and attach the delivery note as proof of purchase. In addition you must specify your contact information e-mail and telephone.

RiKamo reserves the right to refuse returns for items that are not in the same condition in which they were received or if mailed made beyond 12 days from the delivery date. The right of withdrawal is exercised properly, therefore, it should have been fully met the following conditions:

the products should not be used, worn, washed or damaged;
They must return the original card;
Products must be returned in their original packaging, complete with all their accessories.

If you have been complied with all the requirements, it will be refunded the price of the purchased products. It will be contacted / or if his return will not be accepted because it does not comply with the above conditions. In this case, you can choose to have the products delivered at his expense.

If you refuse this shipment, we reserve the right to retain the products and the amount corresponding to purchase of products. After you receive you made and checked that all requirements have been met, you will receive an e-mail confirmation of acceptance of the return. The refund will be activated as quickly as possible, once verified that the withdrawal took place in compliance with the above conditions. If the original order had been discounted, the refunded amount will be recalculated in order to conform to the revised order value and appropriate discount level.

This return policy does not affect your legal rights.

Il nostro sito web utilizza cookie con i quali puoi acquistare prodotti, commentare articoli e inviare richieste e vengono raccolti dati statistici anonimi per contribuire a migliorare le prestazioni del sito. Fai clic sui link a destra per visualizzare maggiori informazioni sui cookie utilizzati e su come gestire le tue impostazioni No, maggiori informazioni

Questo sito utilizza i cookie per fornire la migliore esperienza di navigazione possibile. Continuando a utilizzare questo sito senza modificare le impostazioni dei cookie o cliccando su "Accetta" permetti il loro utilizzo.

Chiudi